Privacy Notice

Last updated: May 2020

About Caprier and this Privacy Policy

Caprier LLC has its registered offices at Chicago, USA. In this Privacy Policy, we use the term Caprier (and “we“, “us” and “our“) to refer to the head office of Caprier LLC at the registered address above, our affiliates.

Please take a moment to read the following policy that explains how we collect, use, disclose and transfer the personal information that you provide to us on our websites, mobile applications and other digital platforms (together referred to as the “Platforms”), when you visit a Caprier Website, contact the Customer Satisfaction department by email, or when you interact with us over social media platforms. It also explains how we collect information through the use of cookies and related technologies when you use our Platforms. 

Where we offer our products for sale online, you must read the applicable Conditions of Sale, which will govern the terms and conditions of any such purchases made in this way.  

Updates to this Privacy Policy

From time to time we may update this Privacy Policy. When we do, we will publish the changes on this Platform.

Information you provide to us and how we use it

We collect the information from you as detailed below:

• To access certain areas of our Platform, you will need to register with us. During the registration process you will be asked to submit personal information about yourself (including your name and address, date of birth, e-mail address and telephone number). By entering your details in the fields requested, you enable Cartier to provide you with the services you select;
• When you purchase products online, we collect information such as your purchase details and relevant payment information. In addition, we will also collect personal information from you when you correspond with us (for example, if you contact us with a query about one of our products or services), when you provide your details when you visit or contact Caprier LLC services or customer service.
• If you choose to interact with Caprier via a social media platform or other third party service, we will collect the information you have provided to us through that platform;
• We also collect certain information automatically about visitors to our Platform, described in the section headed “Cookies and other information that we automatically collect“, below;
  • We will use the information we collect from you to:
• Manage and fulfill purchase and repair orders, facilitate delivery, and to provide after service care;
• Manage our accounts and records;
• Assist with your inquiries and requests;
• Send service related communications, including announcements and administrative messages such as order confirmation;
• Identify products and services we think you might be interested in based on your information, such as your purchase history and your previous interactions with us;
• Send you marketing communications (including e-mails and social media audience matching) relating to us and other third party partners and that we think may be of interest to you where we have a legitimate basis to do so and in accordance with your communication preferences (please see the “Your choices” section below for further information about how you can control these updates);
• Conduct market research so that we can continuously improve the services we provide to our customers;
• Undertake credit checking, prevention of fraud and other prohibited or illegal activities as part of our efforts to keep our Platform and services secure; and
• Understand how our Platform is used so that we can continuously improve our Platform and services and other offerings. 

Cookies and other information that we automatically collect

Like most platforms, Caprier logs IP addresses and uses cookies and similar technologies that allow us to recognize you and to customize your experience, and provide us with information about the way our visitors access our Platform. You can find out more about how we use cookies and related technologies below.

What is a cookie?

Cookies are text files, containing small amounts of information, which are downloaded to your computer or mobile device when you visit a website or mobile application. They are used to recognize your computer as you move between pages on a website, or when you return to a website or mobile application you have visited previously. Cookies are widely used in order to make platforms work, or to work more efficiently, as well as to provide information to the owners of the platform. 

We use cookies to enhance the online experience of our visitors (for example, by remembering your language and/or product preferences) and to better understand how our Platform is used. Cookies will tell us, for example, whether you have visited our Platform before or whether you are a new visitor. They can also help to ensure that adverts you see online and direct marketing materials which you receive, are more relevant to you and your interests.

There are two broad categories of cookies:

• First party cookies, served directly by Caprier to your computer or mobile device. They are used only by Caprier to recognize your computer or mobile device when it revisits our Platform. 
• Third party cookies, which are served by a third party service provider on our Platform, and can be used by the service provider to recognize your computer or mobile device when it visits other platforms. Third party cookies are most commonly used for platform analytics or advertising purposes.

Cookies can remain on your computer or mobile device for different periods of time. Cartier uses both ‘session cookies’ and ‘permanent cookies’. Session cookies exist only while your browser is open and are deleted automatically once you close your browser. Permanent cookies survive after your browser is closed, and can be used to recognize your computer or mobile device when you open your browser and browse the internet again.

What cookies does Cartier use?

The Platform serves only the following types of cookies to your computer or mobile device: